Privacy policy – ​​​​​​​​​​AlarmsysteemThuis.nl

Version 1.0 – Last updated: November 2025

1. Who are we

AlarmsysteemThuis.nl is part ofR.R.Z Ecom, located at:
Driehoekstraat 48, 4706 PR Roosendaal, Netherlands
E-mail:info@alarmsysteemthuis.nl
Telephone:085 060 6903
Chamber of Commerce number:96133171

We respect your privacy and only process your personal data in accordance with theGeneral Data Protection Regulation (GDPR).

2. Which personal data we process

We process personal data that you provide to us via our website, for example when you place an order, create an account or contact us.

The data that we (can) process include:

• First and last name

• Address details

• Phone number

• Email address

• Payment details

• IP address

• Order history

• Any messages via our contact form

We only process data that is necessary to provide our services.

3. Purposes of data processing

We use your personal data for the following purposes:

1. Order fulfillment

   • To process, deliver and invoice your order.

2. Customer service

   • To handle questions, complaints or warranty claims.

3. Account management

   • To create and manage a customer account.

4. Marketing and offers (optional)

   • We only send newsletters or promotions with your permission.

5. Legal obligations

   • For tax and administration obligations.

6. Website analytics

   • To improve our website via anonymous usage statistics.

4. Legal basis for processing

We process your data exclusively on the basis of one or more of the following grounds:

• Yourpermission(e.g. newsletter registration)

• Implementation of theagreement(e.g. order and delivery)

• Legal obligation(e.g. tax administration)

• Legitimate interest(e.g. improvement of services or fraud prevention)

5. Retention periods

We do not store your data for longer than is strictly necessary.

• Order details:7 years (legal retention period of the Tax Authorities)

• Account details:as long as your account is active

• Contact forms:maximum 12 months

• Newsletter subscriptions:until you unsubscribe

After these periods, your data will be deleted or anonymized.

6. Sharing data with third parties

We only share your data with third parties when this is necessary for the performance of our services, or if we are legally obliged to do so.

We work together with, among others:

• Payment services:for example iDEAL, Klarna or Mollie

• Shipping Partners:such as PostNL or DHL

• Web hosting and email providers

• Administrative office or accountant

We have an agreement with all parties that process your dataprocessing agreementclosed to ensure that your data remains safe.

We sell your dataneverto third parties.

7. Cookies and tracking

Our website uses cookies.
Cookies are small text files that are placed on your device to make the website function better.

We use:

• Functional cookies– necessary for a properly functioning webshop.

• Analytical cookies– to keep track of visitor statistics (anonymously).

• Marketing cookies– only with your permission, for example for Google Ads or Meta (Facebook/Instagram).

On your first visit to our website, we ask for permission to place non-essential cookies.
You can delete or disable cookies at any time via your browser settings.

8. Security of personal data

We take appropriate technical and organizational measures to protect your data against loss, misuse, unauthorized access or disclosure.

Examples of measures:

• Secure SSL connection (https://)

• Regular software updates

• Strong passwords and limited access rights

• Secure servers and backups

9.Your rights

You have the right to:

1. Request access to your personal data

2. Have incorrect data corrected

3. Have data deleted (“right to be forgotten”)

4. Limit or object to processing

5. Transfer data (data portability)

6. Withdraw consent (e.g. for the newsletter)

Would you like to exercise one of these rights
Then send a request toinfo@alarmsysteemthuis.nl.
We respond within30 daysat your request.

10. Minors

Our website and services are not intended for persons under the age of 16.
We do not knowingly collect data from minors.
If you believe that we have collected data from a minor, please contact us atinfo@alarmsysteemthuis.nlso that we can remove it.

11. Links to other websites

Our website may contain links to other websites.
We are not responsible for the privacy policies of these external sites.
Always read the privacy statement of the website you visit.

12. Changes to this Privacy Policy

AlarmsysteemThuis.nl reserves the right to change this privacy policy.
The most recent version can always be found on our website.
Check regularly whether changes have been made.

13. Questions or complaints

Do you have any questions or complaints about the processing of your personal data
Please contact us via:

AlarmsysteemThuis.nl
E-mail:info@alarmsysteemthuis.nl
Telephone: 085 060 6903

You also have the right to file a complaint with theDutch Data Protection Authorityviawww.autoriteitpersoonsgegevens.nl.

© 2025 – R.R.Z Ecom / AlarmsysteemThuis.nl – All rights reserved